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As a reminder, in order to start fresh with a new system in 2018, ALL of your points must be used up by the end of the 2017 season (points you rolled over from the previous season and any points you earn this season).
Additional details about the anticipated changes to the points system will be available prior to season ticket renewals. If you have any questions before this time, please reach out to our Season Ticket Service team at (216) 420-HITS.
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We will send a password reminder to the email address associated with your account.